It would be great if patients email replies could go to through communication in Pabau so that there is a thread instead of starting new conversation each time. The feature would also still have the reply go via main email as a notification that the patient has replied.
Hi Sunce,
Many thanks for leaving your feedback on the community page!
Having communications go both ways is not something we’re able to support at the moment. Should this change in the future, we’ll let you and our other clients know.
Kind regards,
Stefani
Hi Stefani,
I do hope it does change in the near future.
Thanks.
Kind regards,
Marzia