Can we have a multi step recall system.
- A week before their next appt is due.
- On their due date.
3 A week after the due date as a reminder.
4 A month after the due date - A year after the date
Each with a custom SMS/Mail message
The steps should be customisable per recall type.
Also If a client has the treatment or buys the product in the recall group the recall timer should be reset.
Clients should be able to have a number of recall types active at any one time
Hope that makes sense.