pabau payment not going to stipe

Dear All

Pabau payments whislt connected to stripe is closing payments but they are not showing or reflected on our stripe account - we have re integrated with no success, we are ‘taking’ payments but they are not appearing on stripe! so technically no money

bw

Mat

It sounds like a connection problem, have you reached out to support regarding this?

W

We have this issue on occasion as well. It could go one way or the other - collected in stripe and not posted in Pabau, or posted in Pabau and not collected in Stripe.

Please send any of these issues into our support team as they can cross check and easily update - we have recently updated our payment servers, so these issues should be very few and far between if at all.