Here is a typical example of how we usually work with clinical systems – you can see the red crosses are cancellations, blue ticks are attended, the exclamation mark is for No Shows/Did Not Attends.
(I have enabled privacy mode to hide names/appointment details)
This really helps staff with keeping track of following up on any cancellations, and also knowing that when there is suddenly a gap in their diary that this isn’t a booking error or mistake etc.
It would be great if you were able to incorporate a similar thing into Pabau.
In the menu, you can select to toggle on/off the cancellations, so these can be hidden by the user if preferred.
This is how it then looks with the cancelled appointments hidden.
